FAQs
Can I order online?
Yes. Just complete our online quote form and a Mini Warehousing Inc. representative will contact you to finalize the details and make sure you get what you want when you need it.
What if I don't know what I need?
Our qualified representatives know what questions to ask to help you determine your best storage solution. They will ask you about what you need to store, how much of it, how long you will need a storage unit, and what options you might need. The more information you can provide, the better we can help you!
How soon can my storage unit be delivered?
In most cases, we can make deliveries within twenty four (24) hours during the work week. Your representative can provide a definite delivery day and time frame when you place the order.
Do I need to be present for the delivery of my storage unit?
We require that you or a designated employee be present when we make the delivery to identify the correct place to park the unit on your property and verify the condition of the unit.
How much space is required to place a unit on my property?
The exact dimensions required vary by the size of the unit. Generally, we deliver the storage units on a 30' flatbed truck for 20' or smaller containers or a seventy (70) foot long tractor-trailer rig with a tilting flatbed trailer for our 40' containers. The storage unit will slide off the trailer onto the ground similar to a refuse dumpster. We like to have at least seventy (70) feet of linear space for a 20' container and 160' of linear space for a 40' in front of the storage container for the delivery truck to pull forward out from under the unit in a straight line. We require 10' width for access to that space. If space is too tight, we can deliver a smaller 10' container in less space than is required for the 20' container. In any case the smallest truck is our (30) foot long flatbed truck. In some cases, we can park the container at an angle and gently slide it into place on the ground.
If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.
Is there any site preparation necessary?
The only thing you need to worry about is that the surface is fairly level, smooth, and firm. We can deliver on dirt or grass as long as it is not too soft or wet. We can also deliver on cement, pavement, asphalt, or gravel. If necessary, we can provide 2x10, 4x4 or 6x6 hard wood timbers to place under the unit to mitigate sinking into soft ground. (Additional charges may apply) If ground conditions at your location are soft, please inform your representative so we can discuss preparations and alternatives.
How much is the cost of delivery and pickup?
Transportation costs vary depending on your location and the length of time commitment involved. Your representative can provide an exact quote when you place your order.
How do you bill for the rented storage container(s)?
We bill at the beginning of each calender month and we expect to be paid within 30 days of the invoice date. Alternatively, we can arrange for automatic billing on your Visa, Mastercard or American Express each month.
How secure are the storage containers?
Our storage containers are made of heavy duty steel or aluminum siding which is very difficult to cut through. Most units have dual locking cam bars on each door so that you can put up to four padlocks on each container. In addition, many of our storage units feature a steel lock box on the doors where a High Security Lock, available from Mini Warehousing, can be placed inside the steel box to protect from tampering.
What kinds of modifications are available?
Virtually any kind of configuration is possible. Popular modifications include interior shelving, extra security features, extra venting, interior lighting, side doors, and doors on both ends of the unit. Your representative can assess your needs and provide a quote on modifications to suit your time and budget needs.
How does the transaction process work?
Once we can determine your needs and schedule the delivery of the appropriate unit(s), we will fax you a rental agreement spelling out the details of the transaction.
With new customers, we collect the transportation cost and 3 month's rent COD at the time of delivery. Or instead, we can make the initial charge on your Visa or Mastercard. After the delivery, we will mail monthly invoices with Net 30 Day payment terms. For our residential customers, we require a major CC to be on file for unpaid charges.
Sale transactions are done on a COD basis with a credit card, cashier's check, money order, or company check.
Do I need insurance to cover the container?
No, insurance is not required. The lessee is responsible for any damages to the container while on rent. For protection, we offer a damage protection plan for $20/month that covers the cost of any reasonable amount of damage from usage to the container. Theft and Fire are not covered by this agreement.
