Frequently Asked Questions
Storage Container FAQs
If you don’t see your questions on the list, or if you have follow-up inquiries, don’t hesitate to contact us.
Can I order online?
Yes. Just complete our online quote form and a Mini Warehousing Inc. representative will contact you to finalize the details and make sure you get what you want when you need it.
What if I don’t know what I need?
Our qualified representatives know what questions to ask to help you determine your best storage solution. They will ask you about what you need to store, how much of it, how long you will need a storage unit, and what options you might need. The more information you can provide, the better we can help you!
How soon can my storage unit be delivered?
Your representative can provide a definite delivery day and time frame when you place the order.
Do I need to be present for the delivery of my storage unit?
We require that you or a designated employee be present when we make the delivery to identify the correct place to park the unit on your property and verify the condition of the unit.
How much space is required to place a unit on my property?
The exact dimensions required to vary by the size of the unit. Generally, we deliver the storage units on a 30′ flatbed truck for 20′ or smaller containers or a seventy (70) foot long tractor-trailer rig with a tilting flatbed trailer for our 40′ containers. The storage unit will slide off the trailer onto the ground similar to a refuse dumpster. We like to have at least seventy (70) feet of linear space for a 20′ container and 160′ of linear space for a 40′ in front of the storage container for the delivery truck to pull forward out from under the unit in a straight line. We require 10′ width for access to that space. If space is too tight, we can deliver a smaller 10′ container in less space than is required for the 20′ container. In any case the smallest truck is our (30) foot long flatbed truck. In some cases, we can park the container at an angle and gently slide it into place on the ground.
If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.
Is there any site preparation necessary?
The only thing you need to worry about is that the surface is fairly level, smooth, and firm. We can deliver on dirt or grass as long as it is not too soft or wet. We can also deliver on cement, pavement, asphalt, or gravel. If necessary, we can provide 2×10, 4×4 or 6×6 hard wood timbers to place under the unit to mitigate sinking into soft ground. (Additional charges may apply) If ground conditions at your location are soft, please inform your representative so we can discuss preparations and alternatives.
If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.
How much is the cost of delivery and pickup?
Transportation costs vary depending on your location and the length of time commitment involved. Your representative can provide an exact quote when you place your order.
If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.
How do you bill for the rented storage container(s)?
We bill at the beginning of each 4 week period and your payment is due 30 days of the invoice date. Alternatively, we can arrange for automatic billing on your Visa, MasterCard, Discover or American Express.
How secure are the storage containers?
Our storage containers are made of heavy duty steel which is very difficult to cut through. Most units have dual locking cam bars on each door so that you can put up to four padlocks on each container. In addition, many of our storage units feature a steel lock box on the doors where a High Security Lock, available from Mini Warehousing, can be placed inside the steel box to protect from tampering.
What kinds of modifications are available for storage containers?
Virtually any kind of configuration is possible. Popular modifications include interior shelving, extra security features, extra venting, interior lighting, side doors, and doors on both ends of the unit. Your representative can assess your needs and provide a quote on modifications to suit your time and budget needs.
How does the transaction process work?
Once we can determine your needs and schedule the delivery of the appropriate unit(s), we will send a digital rental agreement with digital signature capture to a valid email address spelling out the details of the transaction including delivery timeline and your requirements for delivery.
With new customers, we collect the delivery and pick up charges and 12 week’s rent on the day of delivery via a credit card, or company check. After the delivery, we will mail invoices each period. We do not prorate invoices. For our residential customers, we require a major CC to be on file for unpaid charges. Sale transactions are completed on the day of delivery with a credit card, company check, cashier’s check, money order, or bank check.
Do I need insurance to cover the container?
No, insurance is not required, but strongly suggested. Mini Warehousing provides contents insurance and container damage insurance for an additional fee as part of our Storage Protectors Program. Please discuss with your representative for further information.
You are also able to obtain coverage from an insurance company of your choice. The lessee is responsible for any damages to the container or its contents while on rent.